We are not able to offer refunds on Positive Grid iOS apps purchased via the Apple App Store. With a few easy touches, you can set the tone you’ve been dreaming of immediately. Access your most loved custom-designed amps or design your own distinctive tones with the latest tubes, transformers with dynamic tone control, and an updated Speaker cabinet component. Optimized to work with iOS devices Now you can enjoy the incredible sound and genuine tube sounds and feels wherever you go. To ensure the security of your purchase, Positive Grid may need to contact you in order to verify your order or your address that could cause delays in shipping your purchase. The estimated delivery time for your Spark order will be based on your location and the time for transit may depend on the availability of stock and the proximity of your location to the distribution centers of Positive Grid. This refund is made in the same method of payment. Positive Grid can provide a full refund on Desktop software for 30 days after the purchase. If you would like to receive a refund, notify Apple. So, we don’t have access or authorization to transactions that are made through the. Be part of the ToneCloud community to share or download custom-made virtual amps designed by world-class musicians, session players, and guitarists. We are also unable to join orders or add items to an order that has already been placed once the order has been placed. Be aware that we can’t change the shipping address for these items from third parties Make sure you check your purchase carefully. Positive Grid Limited reserves the right to alter its shipping guidelines at any point. If you are able to receive a refund for shipping, the cost is deducted from the refund. Customers are responsible to pay shipping charges once the product has been shipped out of our facility. They may also require a signature upon the receipt, therefore we recommend that your order be shipped to an address that someone is there to accept the package. Our delivery partners provide delivery during normal business hours.
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